Big Brands, Small Brands

From Corporate to Creative, here's a snapshot of my work

Transformation Programme: HSBC UK

Global Private Banking: Wealth Transformation Programme: Multi-MVP deployment.

Workflow diagram, product brief, and user goals are shown.
Workflow diagram, product brief, and user goals are shown.
Process Design

Simplified, digitised and consistent processes improved accuracy, compliance and reduced Adviser handling time by 30%.

Led the design and delivery of six end-to-end customer journeys used by UK Financial Advisers.

How:

  • Process Mapping & Design

  • Identify pain points and waste.

  • Requirements Gathering

  • Data Mapping & Tech Liaison

  • Test Plan Ownership

  • Documentation & Handovers

Fashion Brand Build

Created a sustainable fashion consultancy designed for small brands who respect handmade cultural craft.

Agile Fashion Consultancy

Designed a lean, agile business model built for Fabric By Idris. The client is now expanding and opening a boutique to showcase bespoke pieces.

How:

  • Structured the business model to allow startup fashion founders to test ideas with low MOQ.

  • Built all digital infrastructure and positioned Brand Identity.

  • Handled inbound enquiries and scoped fashion projects with interested clients.

Beauty Social Media Strategy

Redesigned social content approach with clear positioning and engagement roadmap.

a woman laying in bed with a towel on her head
a woman laying in bed with a towel on her head
Content Roadmap

Aligned brand messaging which resulted in a 30% uplift in audience engagement.

Helped a beauty professional audit and restructure her social media presence.

How: Advised on storytelling, content types and posting strategy.

Brand Audit & Clarity

Audited a client brand vision proposal and guided the next steps.

man holding eyeglasses
man holding eyeglasses
Structure & Planning

What: Conducted a full brand vision audit highlighting what to prioritise, what to improve, and what to stop doing.

How: Helped the client focus on core offerings, simplifying the message, and creating clarity for their audience.

Result: Client had more structure and knew where she was wasting time and energy.

Inclusion & Wellbeing Advocacy

Designing and delivering Wellbeing initiatives for Corporate groups.

Breathe neon signage
Breathe neon signage
Diversity & Inclusion

What: Collaborated across Employee Resource Groups and normalised conversations around trauma & stress.

How:

  • Organised wellbeing events for employees across regions.

  • Designed trauma-informed frameworks, weaving in nervous system education, lived experience, and grounding tools.

  • Facilitated guest speakers making wellness advice accessible and real.

  • Delivered yoga sessions helping employees regulate stress and build nervous system awareness.

Result: Workplace wellbeing shifted from posters to lived experience; with tools, conversations and human support.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

This service truly transformed how I approach my daily tasks; it's so much easier now!

Veena K.

woman in red cardigan smiling
woman in red cardigan smiling

I saw progress within weeks, and the support was always friendly and helpful.

Liza T.

a woman in a red suit sitting on a tree stump
a woman in a red suit sitting on a tree stump
★★★★★
★★★★★

It's overwhelming as a new founder so having someone help with decisions made it easier to navigate.

It's saved me so much time; I wish I'd spoken to you sooner!

Andrea. L
Photo of a thoughtful man reviewing a case study document in a cozy workspace.
Photo of a thoughtful man reviewing a case study document in a cozy workspace.
Idris. M
★★★★★
★★★★★